خدمة العملاء

Welcome to Euro Sleep! We are dedicated to providing you with the best shopping experience when purchasing high-quality mattresses across the UAE. Whether you need assistance with your order, have questions about our products, or require after-sales support, our team is here to help.

How Can We Help You?

1. Order Support

• Order Tracking – Check the status of your delivery.
• Returns & Exchanges – Learn about our hassle-free return policy.
• Cancellation Requests – Need to cancel an order? Contact us promptly.

2. Product Assistance

• Mattress Selection Guide – Unsure which mattress is right for you? Get expert advice.
• Warranty Information – Check coverage for your Euro Sleep mattress.
• Care & Maintenance – Tips to keep your mattress in perfect condition.

3. Delivery Information

• Free Shipping – Available across the UAE on select mattresses.
• Delivery Time Frame – Typically 3-5 business days (subject to location).
• Installation Services – Optional setup available upon request.

4. Payment & Security

• Secure Checkout – We accept all major credit/debit cards and other payment methods.
• Payment Issues – Facing trouble completing a transaction? Let us assist you.

5. Contact Us

Have a question not listed here? Reach out to our friendly support team:

• Email: info@eurosleep.net
• Phone: +971 58 654 4483
• Live Chat: Available on our website during business hours.

Frequently Asked Questions (FAQs)

Q: Do you offer mattress disposal services?

A: Yes! We can arrange for the removal of your old mattress for a small fee.

Q: Can I change my delivery address after placing an order?

A: Yes, if your order hasn’t been shipped yet. Contact us immediately to update details.

Q: What if my mattress arrives damaged?

A: Inspect upon delivery and notify us within 24 hours for a replacement.

Feedback & Complaints

Your satisfaction is our priority. If you have any feedback or concerns, please email us at info@eurosleep.net. We value your input and strive to improve our services.

Thank you for choosing Euro Sleep – Where Comfort Meets Quality!